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luxury accommodation in a delightful tranquil environment.

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Awarded by Guildford Borough Council

Licence Number AWRL07

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The Cattery
About Us
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Welcome to Shima Cat Hotel.
We are a family run cattery that offers luxury accommodation in a delightful tranquil environment. Our cattery is kept to a moderate size to ensure we can maintain our hands on individual care to our guests, making sure your cat feels like part of the family during their stay with us.
Accommodation
Our accommodation consists of multiple spaces for playing or cat napping. Our cattery suite's are light, spacious, warm, safe and hygienically clean. Each pen offers a cozy bed with a soft blanket, heating, a night light, multi-sensory toys, litter box and scratching post. (Air conditioning, cool bottles and mats during the Summer months)
You're welcome to bring anything your cat is familiar with from home and we encourage you to bring something with your scent on to help them settle in quickly. For our elderly guests, our family room has a low level shelf which is a suitable space for an elderly cat of twilight years.
We take a personalized approach and constantly monitor your cats progress and welfare to ensure your cat is enjoying their stay with us.​

During the day your cat will listen to soothing background Classical Music to add to the ambiance we offer in the cattery.​

Before leaving your cat in our care. We encourage you to come and view the cattery and inspect the facilities on offer and discuss your cats needs whilst in our care. I feel it is very important to look before you book at any cattery.
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MENU

Our guests are offered a varied menu during their stay.

Dry food is offered all day, we serve wet pouches morning and evening if your cat is on a specific diet, we do ask you to supply enough wet / dry food for the duration of their stay with us. 

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MEDICATION

We are happy to administer medication to your cat in liquid or tablet form, please ensure the medication is in a sealed container, clearly labelled with your cats name, instructions, storage and required dosage. ( I do not administer injections)

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NO DOGS ALLOWED

Shima Cat Hotel offers Dog Grooming which is located at the front of the property. Our cattery is a dog free area and is situated at the back of the property, I do own 3 dogs and they are not allowed in the cattery area.

 

SECURITY

We have CCTV in place as security around the property, 24 hr monitoring, we always have a member of family on site/ home, the entrance to the cattery is locked at all times.

Vaccinations are essential to be admitted into the cattery. They MUST be up to date and cover 'FELINE INFLUENZA' & 'FELINE ENTERITIS' New vaccinations should be give 2 weeks prior to your booking date. Owners must provide the current Vaccination Certificate in advance via Email and the original upon arrival at the reception. YOUR CAT WILL BE REFUSED ENTRY WITHOUT IT.

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Please ensure your cat has been wormed and had a recent Flea & Tick treatment before coming into the cattery.

All cats over the age of 8 months must be NEUTERED. [Un-Neutered cats in the

cattery can cause upset to other guests from Males spraying /scenting and the Females calling day and night when in season for the Males/ Toms]

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Dog Grooming Services
Belmont Dog Grooming
Belmont Dog Grooming Salon and spa is run by our resident dog groomer Eloise. She has many years experience working in a busy salon in Windsor before taking up her position here.

Eloise is confident with all breeds and grooming is on a 1 to1 basis in a quiet peaceful environment, which is a great benefit to nervous dogs or puppies.
Whilst in the spa your dog will experience an array of treatments on offer:
 
  • Mud Bath
  • Blueberry Facial
  • Hydrating Butter
  • Magic Paw Balm
  • Emmi-pet Ultrasonic Teeth Cleaning*
  • Nail Clipping
If you have recently got a new puppy, Eloise can offer a "Puppy Package". This will ease them in gently and introduce them to being groomed having their feet touched, nails clipped, teeth cleaning and the different sounds in the salon, a great experience for them and they'll sleep like babies after (Literally).
 
Puppy Package
 
*Emmi-pet ultrasonic toothbrush is suitable for dogs of all ages and breeds. Dental care for dogs should start at a very young age, Even though puppies have brilliant white teeth, it is advisable to get them used to dental care with play. The Emmi-Pet Ultrasonic toothbrush is perfect for puppies due to its silence and vibration free operation. When used on a regular basis it can prevent the build up of tarer and bad breath.
 
Appointments & Enquiries For Dog Grooming
07860 129784
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Cat Grooming Services
Cat Grooming
Shima Cat Hotel
Cat grooming is an allocated day with no dogs allowed. We always have two groomers for one cat and we only groom for one hour.

Your cats nails will be clipped.

We groom holistically in a peaceful, calming atmosphere working to the pace of your cat and it's tolerances.

Any knots will be clipped out, followed by a dry shampoo and conditioner.

We offer wet bath & blast for cats, but we will do a dryer and water test during their first appointment with us so they are comfortable.
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Appointments & Enquiries For Cat Grooming
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Frequently Asked Questions
Can I bring my cat's toy, bed or blanket?
Yes you can, and we highly recommend this as it's something familiar and comforting for your cat during their stay.
My cat is on medication. Can you administer this?
Yes we can. Either tablet form, liquid or I have a qualified vet nurse who can administer injections or insulin.
My cat will only eat a special food, can I bring this?
Yes it's recommended to keep your cat on the same diet as at home otherwise they will have an upset tummy, please ensure your name is on it and biscuits are in an airtight container. Bring enough for the duration of your cats stay.
Will my cat get attention?
Yes your cat will get attention as long as they require it. Some cats do not want to play or interact with a stranger, this can be quite stressful for the cat to force the situation, therefore we read each guest individually.
Do you take the cats for a lead walks?
No, we do not. When they are booked into the room, they stay in the room.
Do you have Dog kennels?
No, we do not have dog kennels. We have 3 dogs and we have a dog grooming salon. These do not infringe on the cattery.
Anything else we should know before I arrive?
On arrival please ensure your cat is in a secure cat carrier, as you will need to walk past the dog grooming salon, your carrier will be left inside the room with your cat as they can use this as a hideaway and to feel safe. We also keep them in case of an evacuation. Remove the front and let your cat come out in their own time. Do not force it.

If your cat has not been in a cattery before, we recommend a trial stay of 3 days, we find it makes the process easier for when they come in for a week or two.
Some cats do not eat, drink or go to the bathroom for the first 48 hours. This is quite normal. They can also be defensive by hissing, spitting, biting or lashing out and scratching us. Then they settle down!
Our rooms are spacious with UPVC walls and safety flooring. We have an allocated large cat area (Maine coons etc.) or for multiple cats. We also offer our exercise wheel for energetic cats.
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